• Home
  • About Us
    • Membership
    • Training
    • ExEdUK Partners
    • ExEdUK meetings
    • Contact Us
  • News
    • All news and mentions
    • International education news
    • APPG news
  • Resources
    • Publications
    • International Students in the UK
    • Policy Priorities – 2017 Parliament
  • APPG for International Students
    • Inquiry
      • Roundtable
      • Oral Evidence
      • Written Evidence
      • Report
    • APPG News
    • APPG Events
    • APPG Supporter Status
      • APPG Supporters
    • International Students in Parliament
    • Briefings & Reports
    • Contact & Press
  • Home
  • About Us
    • Membership
    • Training
    • ExEdUK Partners
    • ExEdUK meetings
    • Contact Us
  • News
    • All news and mentions
    • International education news
    • APPG news
  • Resources
    • Publications
    • International Students in the UK
    • Policy Priorities – 2017 Parliament
  • APPG for International Students
    • Inquiry
      • Roundtable
      • Oral Evidence
      • Written Evidence
      • Report
    • APPG News
    • APPG Events
    • APPG Supporter Status
      • APPG Supporters
    • International Students in Parliament
    • Briefings & Reports
    • Contact & Press

Question on international student complaints from Gordon Marsden MP


Written question answered on Wednesday 23 May 2018

Gordon Marsden MP (Labour) asked the Secretary of State for Education, what assessment he has made of the implications for his Department’s policies of the findings of the report by the Office of the Independent Adjudicator for Higher Education of 26 April 2018 on the relative proportion of international students studying in England and Wales who complain about their university’s handling of a grievance compared to home students.

Answered on 23 May 2018 by Sam Gyimah, Universities Minister

The UK remains a highly attractive destination for international students who come to study at our world class universities. We welcome international students, as they make an important contribution to the UK’s higher education sector both economically and culturally. Higher education institutions are autonomous organisations, but the government expects them to handle student complaints seriously, with providers taking into account the needs of all students when developing procedures for the handling of complaints and academic appeals.

The 2017 annual report by the Office of the Independent Adjudicator for Higher Education (OIA) lists the student complaints in England and Wales. It notes that 68% of complaints were made by home students, 6% of complaints were made by EU students and 23% of complaints were made by non-EU students. 3% of complaints were made by students whose status was unknown. The report lists several common factors from cases involving international students. These factors include language barriers and financial concerns. The government continues to work closely with the OIA to understand issues relating to student complaints in higher education.

 

  • Posted by Rhys Newcombe-Jones
  • On 08/06/2018

0 Comments

Leave Reply Cancel reply

Your email address will not be published. Required fields are marked *

Recent Posts
  • APPG for International Students calls for revisions to International Education Strategy (IES)
  • The Co-Chairs of the All-Party Parliamentary Group (APPG) for International Students have again raised concerns about the inclusion of international students in net migration figures
  • International Students Day 2020: An Online Parliamentary Celebration
  • International Students
  • Exporting Education welcome UK’s open letter to international students
Archives
  • January 2023
  • November 2022
  • November 2020
  • July 2020
  • February 2020
  • September 2019
  • August 2019
  • March 2019
  • January 2019
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • November 2016
  • May 2016
Categories
  • APPG News
  • Commons Mentions
  • Lords Mentions
  • News
  • Uncategorized

Question on loans for EU students during Brexit transition period from Baroness Garden

Question on future overseas student numbers from Jo Stevens MP

Scroll
About ExEdUK
ExEdUK is a network for international educators, providing a forum for sharing good practice and working to support, protect and promote the UK’s international education sector.
Recent Posts
  • APPG for International Students calls for revisions to International Education Strategy (IES) 20/01/2023
  • The Co-Chairs of the All-Party Parliamentary Group (APPG) for International Students have again raised concerns about the inclusion of international students in net migration figures 25/11/2022
  • International Students Day 2020: An Online Parliamentary Celebration 17/11/2020
  • International Students 21/07/2020
  • Exporting Education welcome UK’s open letter to international students 01/07/2020
Contact us
7 Bedford Square, London
info@exeduk.com
Latest Tweets
  • Our Co-Chairs, @Lord_Bilimoria and @PaulBlomfieldMP have again raised concerns about the inclusion of international… https://t.co/iLrStEhm0S28/11/2022 - 9:47 AM
  • Our Chair, James Pitman, responds to the Government's announcement on the post-study work visa.… https://t.co/V6Id2mBvNR12/09/2019 - 2:54 PM
@2018 Independent Higher Education